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PRIVACY POLICY

Effective Date: August 27th, 2026
Last Updated: August 27th, 2026

North Channel Publishing, LLC (“North Channel,” “we,” “our,” or “us”) respects your privacy and is committed to handling personal information thoughtfully and responsibly.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit northchannelpublishing.com, purchase or participate in a North Channel Discovery, join our mailing list, create an account, submit a story or inquiry, participate in a North Channel program, or otherwise interact with us.

By using our website or services, you acknowledge the practices described in this Privacy Policy.

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1. INFORMATION WE COLLECT

We may collect information that you voluntarily provide to us, including:

  • Name

  • Email address

  • Mailing and billing address

  • Telephone number, when provided

  • Account and login information

  • Purchase and order information

  • Discovery licenses and products associated with your account

  • Gift recipient name, email address, mailing address, and gift message when you purchase a gift

  • Newsletter and communication preferences

  • Information submitted through contact forms, surveys, Story Gathering activities, Founding Explorer opportunities, story submissions, partnership inquiries, or similar forms

  • Communications you send to North Channel

  • Other information you choose to provide

When purchases are made through our website, payment information is processed by our ecommerce and payment service providers. North Channel generally does not directly store complete credit or debit card numbers.

We may also automatically receive certain technical information when you use the website, such as:

  • IP address

  • Browser and device information

  • Approximate geographic region

  • Pages viewed

  • Referring pages

  • Date and time of visits

  • Website interactions

  • Cookie and similar technology information

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2. HOW WE USE INFORMATION

We may use personal information to:

  • Process purchases and fulfill orders

  • Provide access to purchased Discoveries

  • Maintain customer and member accounts

  • Administer Household, Educator/Group, Local Partner, and Organization licenses

  • Deliver digital gifts and mailed gift products

  • Communicate about orders, accounts, purchases, and customer support

  • Send newsletters or North Channel Dispatch communications when you have requested them

  • Provide information about new Discoveries, events, Story Gathering Evenings, early-access opportunities, and other North Channel offerings

  • Respond to questions, story submissions, partnership requests, and other inquiries

  • Improve our website, Discoveries, publications, and visitor experience

  • Understand how visitors use our website

  • Prevent fraud, misuse, and unauthorized sharing of licensed content

  • Maintain the security and operation of our website

  • Comply with legal, accounting, tax, and regulatory obligations

  • Protect the rights, property, and safety of North Channel, our customers, and others

We may also use aggregated or de-identified information that does not reasonably identify an individual for research, planning, analytics, and business purposes.

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3. EMAIL AND THE NORTH CHANNEL DISPATCH

If you subscribe to the North Channel Dispatch or another marketing communication, we may use your name and email address to send information about Discoveries, events, publications, partnerships, products, and company news.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the message.

Unsubscribing from marketing communications will not prevent us from sending necessary transactional messages, such as order confirmations, account notices, gift delivery information, or customer-service communications.

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4. PURCHASES, ACCOUNTS, AND DISCOVERY LICENSES

When you purchase a Discovery or other North Channel product, we may maintain information concerning the purchase and the license associated with it.

This may include identifying the person or household, educator, organization, or partner to whom a Discovery is licensed.

We may use account and purchase information to provide access, maintain purchase history, administer licensing rights, prevent unauthorized distribution, and provide customer support.

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5. GIFTING A DISCOVERY

When you purchase a North Channel Discovery as a gift, we may collect information about the recipient in order to deliver or fulfill that gift.

Please provide another person's information only when you have a legitimate reason to do so.

Gift recipient information will be used primarily to fulfill the gift, communicate necessary redemption or delivery information, and establish access if the recipient chooses to claim the Discovery.

A recipient will not automatically be subscribed to North Channel marketing communications solely because someone purchased a gift for them.

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6. CHILDREN'S PRIVACY

North Channel creates experiences that families and children may enjoy together. However, the North Channel website, customer accounts, ecommerce services, and online forms are intended for adults, parents or guardians, educators, and other adult users.

Children under 13 should not create North Channel accounts, make purchases, subscribe to mailing lists, or submit personal information to us without involvement from a parent or legal guardian.

North Channel does not knowingly collect personal information online directly from children under 13 without legally required parental consent.

If you are a parent or guardian and believe a child under 13 has submitted personal information to North Channel, please contact us at hello@northchannelpublishing.com  so that we may review and, where appropriate, delete the information.

The FTC requires websites covered by COPPA to obtain verifiable parental consent before collecting certain personal information from children under 13. (FTC Search)

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7. COOKIES AND SIMILAR TECHNOLOGIES

Our website is hosted on the Wix platform. Wix and services used through our website may use cookies and similar technologies for functions such as:

  • Website operation and security

  • Account and login functionality

  • Shopping cart and checkout functionality

  • Remembering visitor preferences

  • Website analytics and performance

  • Measuring website usage

Third-party applications or analytics tools may also place cookies according to their own privacy practices. Wix specifically advises website owners to disclose cookies and third-party tracking technologies used on their sites. (Wix Support)

Where required, you may be given choices through a cookie consent banner. You may also manage cookies through your browser settings, although disabling certain cookies may prevent parts of the website from functioning properly.

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8. HOW WE SHARE INFORMATION

North Channel does not sell personal information for money.

We may disclose information when reasonably necessary to service providers that help us operate our business, such as:

  • Wix and website hosting providers

  • Ecommerce and payment processors

  • Email and newsletter providers

  • Shipping and fulfillment providers

  • Analytics providers

  • Customer-support technology providers

  • Professional advisers, including accountants, attorneys, and insurers

  • Technology and security providers

These parties may process information only as necessary to provide their services or according to their own lawful privacy practices.

We may also disclose information when required by law; in response to lawful legal process; to protect our legal rights or safety; to investigate fraud or misuse; or in connection with a merger, acquisition, financing, sale, or restructuring of the business.

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9. THIRD-PARTY SERVICES AND LINKS

North Channel Discoveries may refer visitors to museums, parks, government agencies, archives, lodging properties, local businesses, historical organizations, maps, or other third-party resources.

North Channel is not responsible for the privacy practices of websites or organizations we do not control. We encourage you to review their privacy policies before submitting personal information.

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10. DATA RETENTION

We retain personal information for only as long as reasonably necessary for the purposes described in this Policy, including providing purchased products and licenses, maintaining business and tax records, resolving disputes, enforcing agreements, and complying with legal requirements.

Retention periods may differ depending on the type of information and our legal or operational obligations.

When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it.

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11. DATA SECURITY

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no website, electronic transmission, database, or storage system can be guaranteed to be completely secure. You are responsible for keeping your account credentials confidential and should contact us if you believe your North Channel account has been compromised.

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12. YOUR PRIVACY CHOICES AND RIGHTS

Depending on where you live, applicable privacy law may give you rights regarding your personal information, including the right to request:

  • Access to personal information we maintain about you

  • Correction of inaccurate information

  • Deletion of certain information

  • A portable copy of certain information

  • Information regarding categories of information collected or disclosed

  • Withdrawal of consent where processing is based on consent

  • Opt-out of certain uses of personal information

  • Appeal of certain privacy-request decisions where required by law

You may also unsubscribe from marketing communications at any time.

To submit a privacy request, contact: hello@northchannelpublishing.com 

We may need to verify your identity before fulfilling certain requests.

North Channel will not unlawfully discriminate against you for exercising applicable privacy rights.

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13. SALE OR SHARING OF PERSONAL INFORMATION

North Channel does not currently sell personal information for monetary consideration.

We also do not currently intend to use customer information for cross-context behavioral advertising.

If our practices change in a manner that creates additional rights under applicable privacy laws, we will update this Privacy Policy and provide any legally required choices or opt-out mechanisms.

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14. INTERNATIONAL VISITORS

North Channel is based in the United States.

If you access our website from outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate.

Where applicable law provides additional rights regarding such processing, we will honor those rights as required.

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15. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time as North Channel grows, our services change, or legal requirements evolve.

When we make changes, we will update the Last Updated date above. If changes materially affect how we handle personal information, we may provide additional notice where appropriate or legally required.

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16. CONTACT NORTH CHANNEL

Questions about this Privacy Policy or our privacy practices may be directed to:

North Channel Publishing, LLC
Post Falls, Idaho, United States

Email: hello@northchannelpublishing.com
Mailing Address: 1869 E Seltice Way #203, Post Falls, ID 83854 

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